Why Outsource with Atify?
of Fortune 500 companies use IT outsourcing to reduce costs and accelerate delivery
average cost reduction vs. building equivalent in-house teams
faster time-to-capability compared to full-time recruitment cycles
Industry research consistently shows that companies leveraging strategic outsourcing achieve faster growth and stronger competitive positioning. Atify combines deep technical expertise with a proven delivery model built for the Japanese enterprise market.
Managed Services We Provide
Atify focuses on high-impact operational areas where outsourcing delivers the greatest value to enterprise organizations.
monitor_heart Site Reliability Engineering (SRE)
| add_task | Infrastructure & application health monitoring |
| add_task | Incident detection, triage, resolution and escalation |
| add_task | SLA / SLO definition, governance and compliance |
| add_task | Runbook execution and first-response actions |
| add_task | Incident reporting and real-time visibility |
We set up monitoring and alerting for your business-critical systems, infrastructure and applications, and provide 24x7 monitoring support and prompt issue resolution by executing necessary runbooks and actions. We use industry-leading tools including Datadog, PagerDuty, Grafana, or custom-built tools to detect, triage, resolve, or escalate issues before they impact your business.
We manage and administer your databases — including Oracle, PostgreSQL, MySQL, and MongoDB — handling environment setup, data migrations, and day-to-day operations so your systems stay reliable, secure, and performant.
storage DataBase Administration
| add_task | Database management and administration (Oracle, PostgreSQL, MySQL, MongoDB) |
| add_task | Environment setup and configuration |
| add_task | Data migration planning and execution |
| add_task | Backup and disaster recovery |
| add_task | Performance monitoring and tuning |
label Data Processing & Annotation
| add_task | Data collection and labeling for AI/ML model training |
| add_task | Document digitization (medical, legal, and other paper-based records) |
| add_task | Data entry and validation |
| add_task | Data annotation and quality review |
Building reliable AI models requires accurate, well-labeled data — and getting there still takes real human effort. We handle data collection and annotation for machine learning projects, and help organizations digitize paper-based records across industries such as healthcare and legal services.
Support your global users with inbound and outbound customer engagement in English. Our Philippines-based contact center specialists handle product support inquiries, customer issues, outreach campaigns, and product marketing communications with reliable 24x7 coverage and cost-efficient service delivery.
support_agent English-Speaking Contact Centers
| add_task | Inbound customer support (voice and chat) |
| add_task | Outbound campaigns and customer outreach (voice and chat) |
| add_task | 24x7 availability |
| add_task | CRM integration (Salesforce, Zendesk, HubSpot) |
| add_task | Quality assurance and CSAT monitoring |
Our Delivery Model
Atify operates from Japan with offshore delivery centers in the Philippines and Vietnam, enabling a hybrid model that combines local account management with cost-efficient 24x7 execution.
Discovery & Scoping
We analyze your current operations, identify pain points, and define the exact scope of services to be outsourced.
Team Setup & Onboarding
Dedicated specialists are assigned, trained on your systems, and integrated into your workflows within days.
Go-Live & Monitoring
Operations commence with SLA-backed performance targets, real-time dashboards, and direct communication channels.
Continuous Improvement
Regular reviews, process optimization, and reporting ensure quality stays high and value delivered grows over time.
Industries We Have Supported
Ready to explore outsourcing?
Tell us about your operational challenges and we'll design a solution that fits your business.