AtifyReply to general frequently asked inquiries about your products and services.
AI Solution for Customers Support
Support voice andchatbots.
for Businesses of any scale (Small, Medium, Enterprise) which need to continuously support customers and optimize operational costs.
“Where’s my order?”
“order status pls”
“has it shipped yet”
「注文はどこですか」
Resolved intent
order_status
CONFIDENCE 0.97
Four phrasings · one intent · two languages
Outcomes
What changes on your support line.
- 01Provide immediate support for customers 24x7.
- 02Save operational costs.
- 03Improve efficiency of support lines.
- 04Easily adjust the size (scale up or down) of support operations.
- 05Increase customers satisfaction.
Capabilities
We create Solutions which can:
01
02
Process users’ requests: collect contact details, create cases in CRMs (Salesforce, Jira etc.), take reservations, schedule appointments.
03
Assist in resolving problems (reset passwords, guide through troubleshooting steps).
04
Provide account-specific information (billing statements, delivery status updates).
Using the Natural Language Understanding (NLU) the Technology can communicate with your customers in a human-like conversation using text and voice communications channels.
PhoneWebsite chatTelegram
WhatsAppFacebook
ViberWeChat
Voice handling limitations may apply to some communication channels.
80%
Most of the load, taken over
Within several month our AI-powered smart bots are expected to take over around 80% load of your Customers Service workload. This allows human support agents to focus on processing more difficult cases requiring unique complex assistance.
Combine the power of AI with human agents to create the most efficient Support Centers which can successfully satisfy needs of any customers.
Ramp-up over first months
Audio samples
Hear it handle a real call.
Listen how our AI Telephone Assistant handles a conversation with a real user:
Sample 01
Sample 02
Also see: Marketing AI
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